Job Summary and Responsibilities

Design Thinking &

- Innovation Facilitation (30%)

- Facilitate Design Thinking workshops to identify business, customer, operational, and technology challenges.
- Lead ideation sessions, innovation labs, and problem-solving workshops across functions.
- Coach teams on human-centered design, innovation methods, and creative problem-solving.
- Develop and maintain innovation frameworks, toolkits, templates, and best practices.
- Support business teams in identifying, refining, and validating innovation opportunities.

Innovation Programs &

- Hackathons (30%)

- Plan and manage enterprise-wide innovation programs, campaigns, ideathons, and hackathons.
- Lead internal innovation challenges that encourage employee participation and idea generation.
- Coordinate external hackathons with technology partners, startups, universities, and industry organizations.
- Manage end-to-end logistics, communications, judging processes, mentoring, and outcome tracking.
- Establish innovation communities and champion networks across the organization.

Idea Incubation &

- Solution Implementation (25%)

- Manage the innovation intake process and evaluate ideas against defined criteria.
- Drive selected ideas through discovery, prototyping, proof of concept, pilot, and implementation phases.
- Coordinate cross-functional teams to develop and deliver innovation solutions.
- Track progress, risks, dependencies, and business outcomes for innovation initiatives.
- Support solution adoption and transition into business operations.
- Maintain innovation portfolio dashboards

- Measure ROI, productivity and customer impact

Innovation Ecosystem &

- Emerging Technology Enablement (10%)

- Identify relevant technology trends, tools,



vendors, and startup solutions.
- Coordinate collaboration opportunities with external innovation partners.
- Support evaluation and experimentation with emerging technologies including AI, automation, analytics, and digital health capabilities.

Communication, Reporting &

- Culture Building (5%)

- Develop innovation success stories, communications, and engagement materials.
- Track participation, implementation rates, and business impact metrics.

Present program updates and innovation outcomes to business leaders and stakeholders.

Education and Experience

- Bachelor's or Master's degree in Healthcare, Engineering, Technology, Business or related field

- 8+ years of experience in healthcare IT, digital transformation, product innovation or consulting

- Experience in payer, provider, care, population health or healthcare services environments preferred
- Experience with a leading management consulting or skilled services organization is strongly preferred.

Core Competencies

- Design Thinking &
- Facilitation
- Innovation Program Management
- Hackathon &
- Ideathon Leadership
- Idea Incubation &
- Execution
- Stakeholder Management
- Cross-Functional Collaboration
- Change Enablement

Technical Expertise

- Human-Centered Design
- Agile &
- Lean Practices
- AI &
- Automation Technologies
- Innovation Platforms
- PoC &
- Pilot Management
- Data-Driven Decision Making
- Innovation Reporting &
- Metrics

Additional Qualifications

- Experience in healthcare, regulated industries, or shared services environments is desirable.
- Strong collaboration skills, and experience scaling innovation programs is preferred.

Strong communication skills and comfort working with both business and technical teams.

📌 Senior Consultant - Innovation (Bengaluru)
🏢 Acentra Health
📍 Bengaluru