RESPONSIBILITIES &

- DUTIES •
- Engage with assigned leads and promptly initiate contact through the auto dialer system. •
- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. •
- Build rapport, credibility and establish trust with leads through effective communication and active listening. •
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. •
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. •
- Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA •
- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company. •
- Min Graduation is required. •
- Previous experience working a 6-day work week. •
- Currently working in the capacity of an individual contributor. •
- Proven track record of meeting targets in the existing company.

📌 Senior Admissions Counsellor (Chennai)
🏢 upGrad- Study Abroad
📍 Chennai