Job Description ob Description: Customer Support Executive – Teleperformance
n Position: Customer Support Executive
n Company: Teleperformance
n Location: Mohali
n Employment Type: Full time
n About the Role
nTeleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
n Key Responsibilities
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Handle inbound and outbound, chats, or emails.n
Resolve customer queries and provide accurate information.n
Maintain a high level of professionalism and customer satisfaction.n
Document interactions and update records in the system.n
Meet performance metrics such as quality, productivity, and turnaround time.n
n Eligibility Criteria
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Excellent communication skills in English.n
Basic computer knowledge is required.n
Willingness to work in rotational shifts.n
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📌 Customer Specialist Punjab
🏢 TP
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