Act as the primary interface between business stakeholders and the automation delivery team throughout the project lifecycle.
Drive the automation intake and governance process for recent demand.
Partner with business unit leads, operations teams, and process owners to understand pain points, workflows, and inefficiencies.
Conduct process discovery sessions/workshops to identify high-value automation candidates.
Build and maintain a qualified automation prospect pipeline; prioritize based on ROI, complexity, feasibility, and business impact.
Work with Automation Architects/Developers to ensure solution design aligns with business requirements
Support change impact assessments and change management activities for automated processes.