- 1.
Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environme
- nt.Good Understanding of ITSM proc
- essResponsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR et
- c.)Escalation for End user computing issues and complains received from business use
- rs.Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delive
- ry.Effort analysis, work allocation, resource planning and optimizati
- on.Preparation of daily/weekly/monthly reports (internal and to clie
- nt)Infra Implementation and Rollout - MECM + Trellix ePO + Intel
**EMA Good-to-**
Have
- Positive understanding of IT infrastructure tools like Intune, EMA
, MDM- Vulnerability manag ement- Hands-on experience in Powershell scri pting- Hands-on experience in WDS, managin g PXE- Proactive monitoring and strong follow-up practices to ensure overall compl iance- Hands-on experience in Intune / Auto Pilot- Understanding on latest technologies and their applica tions- Motivational behavior among team is apprec iated- Ready to accept new changes in process or pr o
**ject-
Responsibility of / Expectations from th**
e Role
1 Should be able to perform day to day operation work, Release and Change r eq uests
2 Automation ce nt ractic
3 Proactive approach to bring upcoming t ec hnology
4 Learning attitude and self m otivated
5 Ensuring all compliance parameters viz. patching, application, client he alth etc.
6 Good Verbal and written c ommunication
📌 SCCM Administrator (Pune)
🏢 Tata Consultancy Services
📍 Pune
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