We are hiring a Ticketing Staff who will sit inside our Gantavyam Pod (at metro/public transport exits) and handle passenger bookings and Ticketing for auto-rickshaw rides. This is a frontline operations role requiring speed, accuracy, and skilled passenger handling.
Key Responsibilities:
Passenger Handling & Booking:
- Welcome passengers, understand their destination, and guide them through the booking process.
- Enter destination and trip details accurately in the booking system.
- Confirm booking.
Billing & Payment Collection:
- Generate accurate bills on company's software(Training will be provided).
- Collect payments via UPI/Cash and ensure correct payment confirmation.
- Daily Cash & Transaction Discipline:
- Maintain zero-error cash handling and reconcile shift-wise cash/UPI totals.
- Ensure all payments are logged and matched with bookings (no open/duplicate entries).