IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

* Overall responsibility for in office service job execution and completion with
satisfaction to customer
* Ensure executing services in accordance with Emerson Standard procedures and
operations are carried out within time schedule.
* Prepare detailed site visit report / MOM and arrange signed off from customer
after completion of each job.
* Promptly respond to customer’s queries and complaints, escalating when
necessary and ensuring that corrective action is taken by own organization
and by customer organization.
* Ensure Emerson Quality Management System and Procedures / Work Instructions
are followed, and standards are maintained.
* Provide technical assistance and support to Project / Engineering department,
on demand basis.
* Keep up-to-date knowledge on new services and product offered by Emerson
Analytical System. Maintain technical awareness of new technology and share
the knowledge with the service team members.
* Provide installation, commissioning, AMC and ARC service support and Maintain
AMC/ARC calendar up to date.




* LTSA, Shutdown and Audit management.
* Keep service visit data / reports / back-up up-to-date on Service for various
service calls.
* Detailed knowledge on Gas and Liquid Analytical System along with Sample
handling and supporting system.
* Work Experience on Products like Gas Analyzers, Liquid analyzers, Steam and
Water Analysis System (SWAS), GC, Sample Handling System, Gas Detectors,
Digital communication protocols, CEMS, Shelter and Logic, HVAC, Brief
knowledge of Refinery process, Power Plant process etc.
* Bachelor in Electronics or Instrumentation Engineering with minimum 2 years
of work experience.
* Experience on Analytical System for Power and Oil & Gas Industry is
preferred.

WHO YOU ARE:

You are an active learner who uses both success and failure as learning
opportunities. You build partnerships and collaborative work to reach the target
objectives set by the team. You take action q

📌 Engineer Service (Navi Mumbai)
🏢 Emerson
📍 Navi Mumbai