Designation: Community Manager – Engagements & Audits

Location: Bangalore

Employment Type: Full-Time | On-ground at Properties + Office

Experience: 3–6 Years

Salary Budget: INR 25,000 – INR 35,000 per month

Department: Customer Experience

About the Role

UniLiv is looking for an energetic, ownership-driven Community Manager – Engagements & Audits to lead the resident experience across our Bangalore properties.

This is a 360° role covering community engagement and events, end-to-end customer experience, NPS ownership, property and service-quality audits, and on-ground team supervision.

The ideal candidate should be equally comfortable hosting events, conducting hospitality-standard property audits, resolving escalations, monitoring the team, and analysing resident feedback.

Hospitality-Grade Audits – Key Requirement

A solid hospitality background is essential. The candidate must have hands-on experience conducting property and service-quality audits covering housekeeping, hygiene, F&B;, rooms, common areas, grooming, and resident touchpoints.

Key Responsibilities





1. Community Engagement & Events
- Plan, organize, and execute community events end-to-end, including concept, budgeting, vendors, logistics, promotion, hosting, and post-event review.
- Build a vibrant resident community through activities, festivals, workshops, and social initiatives.
- Drive resident participation, retention, and referrals.
- Maintain a monthly events calendar across Bangalore properties.
- Capture photos, videos, and resident stories for marketing and brand building.

2. Property & Service Audits
- Conduct regular property and service-quality audits across housekeeping, hygiene, maintenance, F&B;, common areas, rooms, reception, security, staff behaviour, and resident touchpoints.
- Ensure SOPs, checklists, grooming, and hospitality service standards are followed.
- Prepare structured audit reports with observations, ratings, risk areas, action owners, and closure timelines.
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📌 Community Manager (Yelahanka)
🏢 Uniliv
📍 Yelahanka