This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support IV Agentic based in India.
This role sits at the forefront of next-generation hosting infrastructure supporting AI-driven and agentic applications.
You will own highly complex technical escalations across VPS, dedicated servers, and advanced hosting environments.
The position combines deep Linux expertise with up-to-date development technologies, containers, APIs, networking, and performance engineering.
You will work closely with Product and Engineering teams to support emerging platforms and shape new approaches to agentic hosting.
Beyond resolving individual customer issues, you will identify recurring problems and help drive systemic fixes and product improvements.
As a senior technical escalation point, you will also mentor other support engineers and elevate troubleshooting capabilities across the organization.




This is an opportunity to solve challenging problems where established playbooks may not yet exist—and create the documentation and practices that define them.
n

Accountabilities
Own and resolve the most complex technical escalations across VPS, dedicated hosting, and advanced hosting environments from initial investigation through final resolution.
Troubleshoot sophisticated Linux system issues involving AlmaLinux, CentOS, or similar platforms, including performance, networking, system configuration, and infrastructure problems.
Support contemporary development stacks and customer workloads built with technologies such as Node.js, Next.js, and containerized applications.
Diagnose and resolve issues involving DNS, networking, web hosting infrastructure, security, system performance, and application behavior.
Work closely with Product and Engineering teams on emerging platforms, automation technologies, agentic tooling, and next-generation hosting capabilities.
Act as the primary technical escalation point for Tier 3

📌 Technical Support IV Agentic (India)
🏢 Jobgether
📍 India