Role Overview
As a Senior Technical Writer, you will lead the documentation strategy for complex networking technologies, including enterprise routing, switching, wireless, SD-WAN, and cloud security. Leveraging your 8+ years of expertise, you will act as a bridge between engineering, product management, and end-users to translate highly technical networking architectures into clear, user-friendly documentation.
Required Skills:
- Strong writing skills with the ability to turn complex technical content into transparent, accurate, and scannable documentation.
- Comfortable collaborating with product teams and subject matter experts, including asking targeted questions to uncover critical details.
- Experience with structured authoring tools like DITA or Oxygen XML Author.

Key Responsibilities
- Documentation Strategy: Develop and own the information architecture and documentation strategy for core networking hardware and software.
- Content Creation: Author and maintain highly complex technical assets such as Configuration Guides, Installation/Deployment Manuals, API Documentation,



Release Notes, and Troubleshooting Guides.
- Hands-On Verification: Validate technical accuracy by interacting directly with CLI interfaces, setting up test beds, and replicating use cases.
- AI Adoption: Implement and leverage AI-powered content development tools to boost productivity while maintaining editorial governance.
- Leadership & Mentoring: Lead documentation projects, mentor junior writers, and act as a subject-matter expert for cross-functional teams.
- Review & Compliance: Conduct peer reviews, enforce corporate style guides, and ensure all content meets strict technical and accessibility standards.

Required Qualifications
- Education: Bachelor's degree in computer science, Telecommunications, English, or Technical Communications (Master's or certification is a plus).
- Experience: 12 or more years of professional technical writing experience specifically focused on enterprise net

📌 Senior Technical Writer (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru