This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Guest Communications Coordinator based in India.
This role is responsible for delivering timely, accurate, and engaging communications to guests across a portfolio of destination events, artist tours, and VIP programs. You will manage high-volume outreach through email, SMS, and app notifications, ensuring every message is clear, polished, and delivered to the right audience. The position combines hands-on campaign execution, meticulous quality assurance, guest communication, and operational coordination. You will work closely with operations, ticketing, program managers, and artist services teams to support guests throughout their event experience. Because live events can change quickly, you will also play an key role in handling urgent, time-sensitive communications outside standard business hours. This is a fast-paced environment where attention to detail, responsiveness, and strong written communication are essential.



It is an excellent opportunity for someone who enjoys hospitality, entertainment, and creating seamless guest experiences through thoughtful communication.
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Accountabilities:
Build, test, schedule, and deploy email, SMS, and app push notification campaigns using Klaviyo across multiple events and programs.
Draft clear, engaging, and on-brand guest communications, including welcome messages, reminders, event updates, operational notices, and reusable communication templates.
Create and maintain welcome series and communications for artist and event services programs.
Thoroughly proofread all campaign content, checking grammar, spelling, formatting, merge fields, active links, and other campaign details before launch.
Verify audience segmentation to ensure communications reach the correct guests based on VIP status, package type, event, dates, or other relevant criteria.
Serve as a key after-hours contact for road

📌 Guest Communications Coordinator (India)
🏢 Jobgether
📍 India