Role: Salesforce LWC - Sr Lead

Location: Bangalore, Chennai, Pune, Mumbai, Noida

Experience: 7-10 years

Shift: Afternoon/Flexible

NP- Immediate, Jan joiners only

CTC- 30lpa max 32 lpa not beyond that.

Responsibilities include the following

- Troubleshoot and resolve technical issues in Salesforce Applications which includes Salesforce LWC, Salesforce Configurations, Apex Triggers, Flows, and integrations.
- Provide customer service and support to ensure a positive customer experience.
- Utilize technical expertise to quickly identify and resolve complex problems.
- Document and track customer issues, providing regular updates and resolutions.
- Continuously strive to improve processes and procedures for better customer support.
- Update Salesforce products and features based on latest releases




- Communicate effectively with customers to understand their needs and provide timely resolutions.
- Work in a fast-paced setting and handle multiple tasks simultaneously(Valent USA and VBS Salesforce Applications).
- Proactively monitor systems and identify potential issues before they impact customers.
- Troubleshoot bugs or issues.
- Work on quick win development activities that includes appexchange products installation and support (Docusign, SurveyMonkey, Gamification apps), business process updates, reports, and dashboards and set up DevOps Center
- Partner Portal, Experience Cloud experience, CRMA is a plus.

📌 Salesforce LWC Tech lead (Noida)
🏢 TalentOla
📍 Noida