Role Objective: To support the core sales team by managing inbound lead flows, maintaining accurate customer records, drafting quotations, and ensuring smooth communication between clients and internal departments.

Key Responsibilities: Lead Management: Process and qualify inbound leads generated from digital marketing efforts and B2B platforms (like IndiaMart), ensuring they are promptly logged and assigned.

Sales Support: Prepare sales quotations, and product specification documents for clients in the adhesive, paint, coating, and construction sectors.

CRM Administration: Maintain accurate and up-to-date client records, communication logs, and sales pipelines within the company's CRM system.

Order Coordination: Act as a bridge between the sales, purchase, and dispatch teams to ensure customer orders are fulfilled and delivered on time.

Client Communication: Handle basic customer inquiries, follow up on pending payments,



and send out requested marketing materials when requested by clients Support Executive Director for adhoc related activities Prepare and deliver regular sales reports to management Qualifications &

Skills: Bachelor’s degree in Business Administration, Commerce, or a related field. 1–3 years of experience in sales support, inside sales, or customer service in a B2B environment. Highly organized with strong data entry, Microsoft Office and CRM software. Excellent written and verbal communication skills for professional client interactions.

Robust analytical and problem-solving skills Strong communication, negotiation, and presentation skills Ability to work independently and as part of a team

📌 Sales Support Executive (Mumbai)
🏢 SHREE MAHALAXMI CHEMICALS
📍 Mumbai