- Explain diamond characteristics, including the 4Cs: cut, colour, clarity, and carat weight.
- Provide expert guidance on diamond quality, certification, pricing, and value.
- Develop and maintain robust relationships with customers and follow up on leads.
- Achieve individual and team sales targets.
- Handle inquiries, prepare quotations, negotiate prices, and close sales.
- Stay updated on diamond market trends, products, and competitors.
- Coordinate with inventory team to ensure smooth order fulfilment.