- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by the sales team.
- Follow up on orders & payment recovery
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Enthusiastic towards customer’s query solving and escalation handling.
- Understanding key customer individual needs and addressing these.
Requirements:
- A bachelor’s degree in administration or a related field or any graduate.
- A minimum of 6months - 02 Years experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Maintain a positive attitude focused on customer satisfaction.