Role
purpose:

Ensure
reliability, operability, and continuous improvement of TD SYNNEX
enterprise platforms across hybrid cloud and on‑prem
environments. Engineering‑driven operations
focused on automation, Infrastructure‑as‑Code (Ia C), observability,
and toil reduction. Serve as the L3 escalation
for complex incidents; continuously improve platform run posture
and readiness for L1/L2
execution. Core
responsibilities:

Platform
reliability (hybrid cloud + on‑prem): Own L3 reliability posture;
define SLOs/KPIs; lead operability gates and production readiness;
maintain runbooks/SOPs. Automation & Ia C:
Design/build operational automation (health checks, remediation
workflows); develop Terraform/Ansible configurations; script with
Python (preferred), Power Shell, and/or Bash; integrate with ITSM
for auditable self‑service and controlled
remediation. Incident/problem/RCA (L3): Lead
diagnosis, stabilization, and recovery for major incidents; drive
problem management, RCA, preventive actions; reduce MTTR/MTTD via
better signals, runbooks, and
automation. Observability standards:



Define
actionable signals, alert quality, dashboards, logging; tune
alerting to reduce noise; run data‑driven operational
reviews. AIOps enablement: Advance
predictive/proactive operations (anomaly detection, trend/capacity
analysis); support Python‑based analytics and ML/DL where
applicable; industrialize operational intelligence
safely. Provider enablement (outsourced L1/L2):
Equip provider with transparent runbooks, training, standard changes,
escalation criteria; govern performance and ITSM alignment; drive
continuous improvement. Collaboration & CI:
Partner with Platform Engineering to ensure operable‑by‑design
capabilities; feed operational insights into roadmap; mentor peers
and promote engineering‑led operations
culture.

Required
qualifications:

5+
years in platform/SRE/operations/platform engineering with
production ownership in large‑scale
environments. Hands‑on hybrid operations (cloud
+

📌 Platform Sre (Maharashtra)
🏢 Tech Data
📍 Maharashtra