Role Overview
Drop X Logistics is looking for an Amazon EDSP experienced Team lead to manage end-to-end last-mile operations at Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all Drop X stations.
Key Requirement (Non-Negotiable)
Prior experience working in Amazon Last Mile EDSP Operations is mandatory.
The candidate must have previous experience:
• Managing Amazon EDSP (Delivery Service Partner) operations
Candidates without Amazon last-mile operations experience will not be considered.
Key Responsibilities
• Own end-to-end last-mile operations across Drop X Perumbavoor station
• Drive station performance against key operational metrics and client SLAs.
• Manage and improve delivery performance, productivity, and cost efficiency.
• Lead station support executives & delivery associates under the assigned shift
• Execute standard operating processes across station




• Identify operational gaps and drive continuous improvement initiatives.
• Ensure compliance with Amazon operational requirements and processes.
• Manage manpower planning, productivity, and resource optimization.
• Handle operational escalations and ensure timely resolution.
• Work closely with business and client teams to achieve growth and service objectives.
Candidate Requirements
• Mandatory: Previous experience in Amazon last-mile EDSP operations
• 2+ years of experience in last-mile logistics
• Strong understanding of Amazon delivery station operations and processes.
• Proven ability to lead large teams
• Robust analytical, problem-solving, and execution skills.
• Experience in cost optimization and operational improvement.
• Willingness to travel extensively across operational locations.

📌 Team Lead (Ernakulam)
🏢 DROPX LOGISTICS
📍 Ernakulam