- Ensure that customers receive the correct products and services promptly and accurately.

- Act as the primary communication link between key customers and internal teams, ensuring seamless information flow.

- Address and resolve customer issues and complaints promptly to maintain trust and satisfaction. Play a crucial role in generating new sales opportunities and converting them into long-term, profitable relationships.

- Prepare and present regular reports on progress and forecasts to both internal and external stakeholders,

utilizing key account metrics.

- Monitor and evaluate the performance of the sales team, providing feedback, coaching, and support as needed.

- Utilize Customer Relationship

Management (CRM) systems to manage customer interactions, track sales activities,



and analyse sales data.

- Proficiency in negotiation and closing deals.

Requirements

- Ability to understand customer requirements and compare various software

- Ability to drive the team with targets to achieve.

- Vision Towards Quality in solution.

- Excellent communication and Negotiation skills

- Skill in identifying and comprehending customer experience issues.

- Skills such as ERP,CRM, Power BI, Sales Funnel

Management/Pipeline management, cross selling, upselling.

- Robust Leadership and Account Management skills.

📌 Sales- Internship (Bengaluru)
🏢 Zodopt Technology Solutions
📍 Bengaluru