Company Description upGrad, founded in 2015, is a global leader in online education focused on driving career success for a diverse workforce. As an Integrated LifeLongLearning tech company, it serves learners from ages 18 to 55+ through undergrad programs, campus and job-linked courses, study abroad options, executive education, and full degree pathways including Master’s and Doctoral programs.
The company has a learner base of over 3 million across 100+ countries, collaborates with more than 300 university partners, and supports a strong enterprise business with 1,000 corporate clients worldwide.
Its Global Learning
Engine combines proprietary content, a best-in-class tech platform, human-led coaching and mentoring, and high course completion and career outcome rates. Recognized as Asia’s higher EdTech leader, upGrad operates offices in the UK, U.S., Middle East, India, Singapore, and Vietnam, with a growing international presence.
Role Description The Sales Intern role at upGrad is an on-site internship based in Mumbai. The intern will support the sales team by engaging with prospective learners, explaining program offerings, and assisting in converting leads into enrollments.
Day-to-day responsibilities include handling inbound and outbound inquiries, maintaining accurate records in CRM tools, and coordinating with internal teams to ensure a smooth learner experience.
The intern will also help in preparing sales reports, participating in training sessions, and contributing to customer outreach initiatives. This role offers exposure to EdTech sales processes, customer interaction, and performance-driven targets within a structured learning environment.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage professionally with prospective learners and partners.
- Candidates should possess Sales and Sales Management skills to support lead generation, conversion activities, and basic pipeline management.
- Candidates should possess Training-related skills to quickly learn product offerings and effectively convey program value to customers.
- Basic understanding of CRM tools, MS Office, and data entry for managing sales records and reporting.
- Current enrollment in or recent completion of a bachelor’s program in Business, Marketing, or a related field is preferred.
- Ability to work in office in Mumbai, manage multiple tasks, and collaborate with cross-functional teams.
- Interest in the EdTech sector and willingness to learn from structured sales training and feedback
? Location: Marol, Mumbai ? Role: Academic Counsellor – Intern
? Stipend: ₹12,000 – ₹15,000/month
? Working: 6 days a week
? What We’re Looking For:
📌 Sales Intern (Mumbai)
🏢 upGrad
📍 Mumbai