We are looking for an experienced E-Commerce & Marketplace Executive to manage the company’s e-commerce website and marketplace accounts, including Amazon Seller Central, Flipkart Seller Hub and other online sales platforms.

KEY RESPONSIBILITIES
- Manage the company’s e-commerce website and seller accounts on Amazon, Flipkart and other marketplaces.
- Create and maintain accurate product listings, including product titles, descriptions, specifications, images, keywords, categories, SKUs and pricing.
- Collect product information, images, datasheets, certifications and authorization documents from OEMs and distributors.
- Coordinate with the accounts team for GST, invoices, payment reconciliation, credit notes, commissions, marketplace fees and settlement reports.
- Coordinate with the inventory and warehouse team to maintain accurate stock availability across all online platforms.
- Manage order processing, packing coordination, dispatch, delivery tracking, returns, replacements, cancellations and refunds.
- Maintain pricing, discount structures,



promotional offers and profit margins after considering marketplace fees and logistics costs.
- Handle marketplace requirements related to brand registration, trademark documentation, product approvals, category approvals, legal metrology, BIS or other applicable certifications.
- Coordinate with marketplace support teams and external portal agencies to resolve account, listing, payment and compliance issues.
- Monitor account health, seller ratings, customer reviews, return rates, cancellations and policy violations.
- Respond to customer questions, product enquiries and marketplace complaints professionally and within the required timeline.
- Plan and execute marketplace advertisements, sponsored listings, deals, coupons and promotional campaigns.
- Monitor competitor pricing, product positioning and marketplace trends.
- Prepare regular reports covering sales, inventory, advertising performance, returns, settlements, pr

📌 E-commerce & Marketplace Executive (Greater Kailash)
🏢 Canvalabs Solutions Private
📍 Greater Kailash