Accounts Receivable Follow-up Executive - CRM

Company: Shankesh Jewellers Limited
Location: Mumbai
Department: Accounts / Finance
Employment Type: Full-Time
Experience: 1-4 Years
Qualification: B.Com / M.Com / BBA or relevant qualification
Salary: 20,000 - 30,000 per month _(negotiable based on experience and skills)_

Job Summary

Key Responsibilities
- Maintain customer-wise outstanding and payment follow-up records.
- Monitor payment commitments and ensure timely collection.
- Update customer interactions, payment status, and follow-up remarks in the CRM/ERP system.
- Coordinate with Accounts and Sales teams regarding invoices, payments, and customer accounts.
- Handle customer queries related to outstanding balances and invoices professionally.
- Escalate delayed or disputed payments to the reporting manager.
- Prepare regular outstanding and collection follow-up reports.
- Maintain good customer relationships while ensuring timely payment collection.

Requirements:
- Graduate in B.Com, M.Com, BBA, or a relevant discipline.




- 1-4 years of experience in Accounts Receivable, Collection Follow-up, CRM, Customer Relationship Management, or Tele-calling.
- Basic knowledge of Accounts Receivable, invoices, outstanding payments, and collections.
- Good working knowledge of Tally ERP and MS Office.
- Excellent verbal and written communication skills.
- Soft-spoken, polite, and professional personality.
- Good follow-up, negotiation, coordination, and customer-handling skills.
- Experience in the Jewellery/Retail industry will be an added advantage.

Salary & Benefits

Salary: 18000-24000 per month, depending on experience and suitability.

Advantages: As per company policy.

Keywords

Accounts Receivable Executive, Accounts Receivable Follow-up, Collection Executive, Payment Follow-up Executive, CRM Executive, Customer Relationship Executive, Accounts Executive, Collection Follow-up, Outstanding Payment Follow-up, Receivables Management, Customer Handling, Payment Collec

📌 Accounts Receivable Officer (Mumbai)
🏢 SHANKESH
📍 Mumbai