08 Sep
|
Ace Blend
|
Mumbai
Company: Ace Blend
Location: Mumbai (Onsite)
Employment Type: Full-time
Experience Required: 2–3+ years
Industry Preference: D2C, Wellness, Nutrition, FMCG
Role Overview
We are looking for a Sales Executive with a strong customer-focused and sales-driven mindset to drive conversions and revenue for Ace Blend. The role involves handling customer leads, understanding their requirements, recommending suitable products, and building robust customer relationships.
Key Responsibilities
- Handle inbound leads and customer enquiries across calls, chats, WhatsApp, social media, and other channels.
- Understand customer needs and recommend relevant products based on their requirements.
- Drive sales conversions and consistently achieve assigned sales targets.
- Follow up with leads and customers to close sales and improve conversion rates.
- Build strong customer relationships and ensure a positive customer experience.
- Identify opportunities for upselling and cross-selling relevant products.
- Maintain accurate records of customer interactions, leads, and sales follow-ups.
- Address customer queries and resolve concerns effectively.
- Coordinate with the marketing and customer support teams to improve lead quality and conversion.
- Stay updated on Ace Blend’s products, offers, and the wellness/nutrition industry.
Requirements
- 2–3+ years of experience in sales, preferably in D2C, wellness, nutrition, FMCG, or related industries.
- Strong communication, negotiation, and interpersonal skills.
- Proven ability to convert leads and achieve sales targets.
- Customer-first approach with a strong sales mindset.
- Comfortable handling calls, chats, and customer conversations.
- Ability to understand customer requirements and recommend suitable products.
- Strong follow-up and relationship management skills.
- Self-motivated, target-oriented, and proactive.
Preferred
- Experience in a D2C or nutraceutical/supplement brand.
- Prior experience in inside sales, telesales, or customer conversion roles.
- Knowledge or interest in health, wellness, nutrition, or fitness products.
- Experience working with CRM or lead management tools.
📌 Sales Executive (Mumbai)
🏢 Ace Blend
📍 Mumbai