Roles & Responsibilities:
- Handle inbound/outbound calls for US-based customers.
- Provide accurate information and effective solutions to customer queries.
- Maintain professionalism and excellent communication during calls.
- Understand customer requirements and assist accordingly.
- Maintain records of customer interactions and follow company processes.
- Meet daily and monthly performance targets.

Requirements:
- Excellent English communication skills (verbal & written).
- Good listening and problem-solving abilities.
- Comfortable working in night shifts.
- Basic computer knowledge required.
- Prior BPO/International Voice experience preferred.
- Freshers with solid communication skills can also apply.

Benefits & Perks:
✔ Attractive Salary Package
✔ Lucrative Incentives
✔ Growth & Career Development Opportunities
✔ Professional Work Environment

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Commuter assistance

Experience:
- BPO: 1 year (required)

Language:
- English (preferred)

Work Location: In person

📌 Us Voice Process (Kanpur)
🏢 Serviflex Global
📍 Kanpur