Company Description Chocovic India is a Ludhiana, Punjab-based gifting brand specializing in wedding cards and boxes, baby shower gifts, anniversary and birthday favors, festive hampers, and corporate gifting. The company creates beautifully designed boxes and hampers filled with in-house, handcrafted food items and sweets. Chocovic focuses on delivering “happiness in a box” through thoughtful packaging and high-quality products.

Its sweets are also available for everyday consumption, making the brand suitable for both special occasions and regular indulgence. Team members join a growing business that values creativity, quality, and customer satisfaction.

Role Description The Sales Coordinator role at Chocovic India is a full time, on-site position based in Ludhiana.

The Sales

Coordinator will manage day-to-day sales operations, including tracking orders, maintaining sales records, and coordinating with production and dispatch teams to ensure timely delivery of gifts and hampers. This role involves supporting the sales team with quotations, proposals, and follow-ups, as well as handling customer inquiries and resolving issues in a professional manner.

The Sales

Coordinator will communicate with clients via phone, email, and in-person meetings, assisting with product information, pricing, and customization options.



The role also includes preparing basic sales reports, monitoring stock levels, and contributing to process improvements to enhance customer experience and sales efficiency.

Qualifications

- Candidates should possess strong Sales Coordination and Sales Operations skills to manage orders, documentation, and interdepartmental coordination.
- Candidates should possess solid Customer Service and Communication skills to interact effectively with clients and address inquiries or concerns.
- Candidates should possess fundamental Sales skills to support lead follow-up, upselling, and relationship-building with customers.
- Candidates should possess proficiency in basic office software (e.g., spreadsheets, word processing) and be comfortable working with sales databases or CRM tools.
- Candidates should possess strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
- Candidates should possess the ability to work collaboratively with cross-functional teams and maintain a professional, customer-focused attitude.
- Relevant experience in sales coordination, retail, gifting, or FMCG sectors is beneficial; a diploma or bachelor’s degree in business, commerce, or a related field is preferred.

📌 Sales Coordinator (Ludhiana)
🏢 Chocovic India
📍 Ludhiana