Company Description Masterguard Protective Services Pvt. Ltd. provides professional security guard services to protect clients’ assets, personnel, and premises. The company offers GPS-enabled tracking, mobile patrolling, and a comprehensive range of safety solutions designed to safeguard people and belongings.

Founded by a security expert with over 30 years of experience protecting national leaders, Masterguard is built on strong principles, high standards, and deep operational expertise. The organization focuses on client and employee welfare, efficient training and management, and setting benchmarks in the security industry. With a mission to enhance safety and reduce unemployment, Masterguard aims to create a secure environment and sustainable opportunities for communities.

Role Description The Sales and Customer Relationship Manager will be responsible for driving new business, nurturing existing client relationships, and ensuring high levels of customer satisfaction. This full-time, on-site role is located in Sadar and involves daily engagement with clients to understand their security needs, prepare proposals, and negotiate contracts.

The role includes managing the sales pipeline, coordinating with operations teams to ensure service delivery aligns with client expectations, and handling client queries and escalations in a timely manner. The Manager will track key performance metrics,



prepare regular sales and customer reports, and contribute to strategic initiatives for revenue growth. This position also involves identifying market opportunities, participating in client meetings and site visits, and representing Masterguard’s services in a professional and consultative manner.

Qualifications

- Candidates should possess strong Sales and Sales Management skills to generate leads, close deals, and manage the sales pipeline effectively.
- Candidates should possess excellent Business Relationship Management skills to build long-term partnerships, retain clients, and support account growth.
- Candidates should possess solid Communication skills, including clear verbal and written communication, active listening, and professional client interaction.
- Candidates should possess foundational Finance skills to understand pricing, margins, and basic contract and billing structures.
- Relevant experience in security services, facility management, or B2B services is beneficial.
- Bachelor’s degree in Business, Management, Commerce, or a related field is preferred.
- Robust problem-solving abilities, customer-focused mindset, and capacity to work collaboratively with operations and management teams.
- Comfort with basic CRM tools, reporting, and MS Office (Excel, Word, PowerPoint).

Location: Noida, Greater Noida/ Jewar

📌 Sales And Customer Relationship Manager (Noida)
🏢 Masterguard protective services
📍 Noida