related queries while providing excellent customer support.
KEY RESPONSIBILITIES:
- Handle accounting and tax
- related tasks using TurboTax.
- Resolve customer queries related to TurboTax.
- Assist with foreign accounting processes.
- Troubleshoot technical issues with TurboTax.
- Review and maintain accurate financial records.
- Collaborate with internal teams to resolve client issues.
- Maintain proper documentation of support cases.
- Stay updated on TurboTax features and accounting standards.
REQUIRED SKILLS AND QUALIFICATION:
- Bachelor's degree in Accounting, Commerce, Finance, or a related field.
- Experience or strong knowledge of TurboTax is mandatory.
- Knowledge or experience in foreign accounting (US, UK,
Canada or other international accounting practices) is preferred.
- Strong technical troubleshooting skills to handle queries.
- Excellent communication skills
- Comfortable working in rotational shifts.
SALARY AND BENEFITS:
- Salary:25,000 - 40,000 per month (based on skills and experience).
- Career growth opportunities.
- Professional and collaborative work setting.
- Training and skill development opportunities.