Job Overview:
Smile Couture Dental Clinic is hiring a proactive and empathetic Receptionist to handle inbound patient inquiries and convert them into appointments. This role requires excellent communication skills, a service-oriented approach, and the ability to manage multiple customer interactions over calls and messages. Prior experience in customer service is essential.
Key Responsibilities:
- Resolve patient questions and concerns with patience and empathy.
- Maintain accurate records of conversations, follow-ups, and appointments using clinic software.
- Coordinate with clinic staff to ensure smooth scheduling and patient experience.
- Perform basic front desk and administrative support as required.
- Excellent spoken and written English communication skills.
- Patient, empathetic,
and customer-focused.
- Strong interpersonal and problem-solving skills.
- Comfortable working on computers (CRM systems, WhatsApp Web, Excel, etc.).
- Experience in healthcare, hospitality, or service industry preferred.
What We Offer:
- Friendly and supportive work environment.
- Competitive fixed salary.
- Professional growth opportunities through ongoing training and development.
Pay: ₹15,000.00 - ₹30,000.00 per month
Advantages:
- Leave encashment
Application Question(s):
- Where do you stay in Mumbai?
- Shift timing is 9:30 am to 7:30 PM - Monday to Saturday. Will you be ok?
- Have you worked in BPO/Hospital / Clinics / Restaurants / Retail stores / Aviation. Yes or No