08 Sep
|
Ericsson
|
Bengaluru
08 Sep
Ericsson
Bengaluru
Join our Team:
Grow with us:
Job Summary:
- We are seeking a proactive and skilled Integration Engineer DevOps to join our team. This role will primarily focus on handling support tickets, troubleshooting issues, and coordinating with other Application Operations (AO) teams as needed. Additional responsibilities include managing upgrade and deployment tasks, performing Operational Acceptance Testing (OAT) on certain tools, and automating repetitive tasks to enhance efficiency.
Key Responsibilities:
- 1. Support Ticket Management:
- o Handle and resolve incoming support tickets related to integration and DevOps issues.
- o Troubleshoot and diagnose problems, collaborating with other AO teams as necessary.
- o Ensure clear and timely communication with stakeholders regarding ticket status and resolutions.
- 2. Upgrade and Deployment Management:
- o Plan and execute system upgrades and deployments, ensuring mínimal operational disruption.
- o Coordinate with cross-functional teams to prepare for and validate system changes.
- o Document upgrade and deployment processes,
providing post-upgrade support as needed.
3. OAT Testing and Automation
- o Conduct Operational Acceptance Testing (OAT) on specified tools to ensure readiness.
- o Develop and implement automation scripts to streamline repetitive tasks and improve efficiency.
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- Required Skills and Qualifications:
- Salesforce certification is highly preferred.:
- Solid experience in cloud operations and Linux administration.
- Excellent customer service and communication skills.
- Proficiency in automation tools and scripting languages (e.g., Python, Shell).
- Solid analytical and troubleshooting skills.
Preferred Skills:
- Experience with cloud platforms such as AWS, Azure.
- Familiarity with DevOps tools and practices (e.g., Jenkins, Docker, Kubernetes).
Education and Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred.
- 2+ years of experience in a simil
📌 Solution Integrator DevOps (Bengaluru)
🏢 Ericsson
📍 Bengaluru