Qualifications Sales Customer service Team management Store management Retail sales Full Our Vision “To redefine the pet care industry by becoming a trusted and preferred provider of premium pet lifestyle, grooming, and wellness solutions, fostering long-term relationships with pet parents and their pets.” Our Mission · To deliver high-quality products and services · To maintain superior customer experience standards · To uphold ethical pet care practices · To build trust, loyalty, and long-term relationships · To continuously improve operational excellence Role Overview – Assistant Store Manager About the Role As Assistant Store Manager at PET HOUSE, you play a vital role in supporting store operations, customer experience, grooming coordination, and team management. The position demands responsibility, punctuality, operational discipline, and a customer-first mind-set, especially as PET HOUSE operates as a pet essential and service store open throughout the year.

Key Responsibilities Store Operations · Support daily opening and closing of the store · Ensure store cleanliness, hygiene, safety, and display standards · Monitor smooth day-to-day store functioning offline store & online store Customer Service · Assist customers with accurate product and service guidance · Maintain polite, patient,



and qualified behavior · Ensure high levels of customer satisfaction and trust offline store & online store Grooming Support &

- Coordination · Provide operational and coordination support to pet groomers · Manage grooming appointment schedules and customer flow · Ensure grooming area hygiene and safety compliance · Assist groomers during peak hours as required (Technical grooming to be performed only if trained and authorized by management) Team Coordination · Coordinate with front desk staff, groomers, and store team · Ensure staff appearance, uniform discipline, and conduct standards · Report operational issues or customer concerns promptly Sales &
- Performance Support · Support achievement of monthly sales targets · Recommend suitable products, grooming services, and wellness solutions · Promote ethical and responsible selling practices Inventory &
- Stock Management · Monitor shelf stock and product availability · Assist in inward stock verification and reporting · Support returns, exchanges, and documentation Administrative Responsibilities · Maintain Daily Sales Reports (DSR) · Handle billing systems responsibly · Manage petty cash and basic store documentation · Coordinate home delivery and grooming bookings Availability &
- Commitment · Willingness to work on weekends and holidays · Maintain punctuality for store opening and closing · Support business operations as per management instructions.

📌 Retail Store Manager (Aurangabad)
🏢 Petgenics Pet Products
📍 Aurangabad