08 Sep
|
JobTrade
|
Bengaluru
08 Sep
JobTrade
Bengaluru
- The Retail Store Cashier will be responsible for managing checkout operations, processing customer payments, handling returns and exchanges, and providing a friendly and efficient customer experience. The role also involves supporting general store operations and maintaining accurate cash and transaction records.
Role Summary
- Serve as the primary point of contact for customers at the checkout counter.
- Ensure smooth, accurate, and effective billing and payment processing.
- Support customer satisfaction, store operations, and sales performance.
Key Responsibilities
Billing & Payment Processing:
- Greet customers warmly as they approach the checkout counter.
- Scan items, verify prices, and apply applicable discounts and promotions.
- Process cash, card, and mobile payments accurately.
- Operate the POS (Point of Sale) system and issue receipts and correct change.
- Handle returns, exchanges, and refunds according to store policies.
Cash & Transaction Management
- Maintain accurate cash handling and transaction records.
- Balance the cash drawer at the end of each shift.
- Reconcile till discrepancies and report any issues to the Store Manager.
- Follow company policies related to cash handling, security, and loss prevention.
Customer Service
- Assist customers with billing and store-related queries.
- Direct customers to the appropriate staff when additional assistance is required.
- Inform customers about ongoing promotions, loyalty programmes, and special offers.
- Maintain a friendly, patient,
and professional approach while interacting with customers.
Store Support
- Keep the checkout area clean, organized, and presentable.
- Assist with bagging items and restocking merchandise when required.
- Support other store operations, particularly during busy periods or long checkout queues.
- Report equipment defects, technical issues, or customer complaints to the Store Manager.
Education
Job Requirements
- 12th Pass.
Experience
- Previous cashier experience, preferably in retail or a fast-paced environment, will be an advantage.
Language
- English or Kannada.
Candidate Profile
- Basic arithmetic and money-handling skills.
- Comfortable operating POS systems and processing transactions.
- Good verbal communication and customer service skills.
- High level of accuracy and attention to detail.
- Honest and trustworthy while handling cash and confidential transaction information.
- Punctual, responsible, and patient.
- Ability to work effectively as part of a team.
- Ability to stand for extended periods and perform moderate physical activities such as bagging and restocking.
- Willingness to learn and support different store operations as required.
Benefits & Growth Opportunities
- Friendly and supportive team environment.
- Opportunities to learn and develop new skills.
- Store discounts on merchandise.
- Training on POS systems and store operations.
- Career advancement opportunities for high performers, such as Senior Cashier or Floor Supervisor.
📌 Retail Cashier (Bengaluru)
🏢 JobTrade
📍 Bengaluru