08 Sep
|
Sagar Fabrics
|
Nashik
08 Sep
Sagar Fabrics
Nashik
Job Summary
Key Responsibilities
- Verify customer details and documents through calls and system checks
- Conduct telephonic verification for KYC and customer authentication
- Ensure accuracy and completeness of customer information
- Maintain records of verification activities and update CRM/software systems
- Coordinate with internal departments for pending or mismatched documents
- Identify discrepancies and escalate issues to concerned teams
- Follow company policies, compliance standards, and verification procedures
- Handle customer queries professionally during the verification process
- Maintain confidentiality of customer information and data
- Achieve daily verification targets and maintain quality standards
Required Qualifications
- HSC / Graduate in any discipline
- Experience in customer service, telecalling, KYC, or verification process preferred
- Basic computer knowledge and typing skills
- Good communication skills in English, Hindi, and regional language preferred
Preferred Skills
- Strong attention to detail and accuracy
- Good verbal communication and listening skills
- Ability to work under targets and deadlines
- Knowledge of CRM tools and verification procedures
- Team player with a positive attitude
Experience Requirement
- Fresher or 1-3 years of experience in customer verification, BPO, or KYC process
Working Conditions
- Office-based role
- Rotational shifts may be applicable depending on process requirements
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
- Provident Fund
Work Location: In person
📌 Customer Verification Executive (Nashik)
🏢 Sagar Fabrics
📍 Nashik