Company Description

We are looking for highly capable Salesforce Business Support, with strategic mindset to ensure that we capitalize on the benefits offered by the Salesforce CRM system and who can lead change projects for further optimization.

To ensure success in this role, you should possess extensive knowledge of Salesforce system administration and the ability to work in a quick-paced environment. You also need to ensure that your Salesforce expertise translates into optimized sales & marketing operations.

This is a global position at the interface between Sales, Marketing and IT and reports to Head Program Management Oetiker Group as part of Global Marketing Organization.

Implementation Responsibilities:
Salesforce Administration with predominance to help to maintain and operate Salesforce in our global Sales and Marketing organization including orchestrating Change Projects in close collaboration with IT Business Partners and key stakeholders of our Sales Organization.

Salesforce / Showpad Admin:
- Creating user accounts, maintaining our sales databases,



and training staff on the effective use of Salesforce products.
- Ensuring optimal performance of Salesforce systems and products (e.g Showpad).
- Upgrading and configuring Salesforce/Showpad systems for optimized integration.
- Managing Salesforce/Showpad roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Evaluating and installing new Salesforce/Showpad releases, as well as providing training and support.
- Documenting processes, including error reports and changes to field history tables.
- Preparing reports for sales, marketing and other departments.

Data Lead:
- Understand the data landscape within the organization and can help answer questions like: Whi

📌 Commercial Systems Oetiker Group (Pune)
🏢 Oetiker
📍 Pune