08 Sep
|
Trip Jack
|
Goregaon
08 Sep
Trip Jack
Goregaon
Explain insurance coverage, benefits, features, and policy terms clearly to travel agents.
- Assist travel agents with booking travel insurance policies for their customers.
- Engage with travel agents to educate them on products and proactively promote available services.
- Support policy issuance by processing and issuing recent policies and endorsements.
- Manage policy amendments and cancellations as per requests and defined processes.
- Address customer complaints and concerns professionally, ensuring fair and satisfactory resolutions.
- Maintain accurate records of all customer interactions, transactions, feedback, and complaints.
- Troubleshoot issues and collaborate with internal teams to resolve escalated cases efficiently.
📌 Associate - Cs and Ops (Goregaon)
🏢 Trip Jack
📍 Goregaon