At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Role and Function Description:
Job responsibilities include:
- Understanding business requirements and creating test scenarios, planning test cycles, placements and executing to achieve (User Acceptance Testing) UAT test results.:
- Defect Management - Review output files,



understanding the field/value descriptions and follow-up with tech, in case of any discrepancies or issue resolutions.
- Following up with key partners (up streams and down streams) on the transaction entered and provide guidance on UAT intent.
- Validating downstream files with business/vendor and follow-up with tech, in case of any discrepancies or issue resolution required.
- Loading upstream files into HCM systems to confirm a successful load and working with Tech to mitigate any issues that do not meet requirements.
- Collaborate with multi-functional teams to identify testing requirements, prioritize tasks, highlight risks and resolve issues with mitigation approach.
- Participation in regular business / process related calls and meetings.

Minimum Qualifications
- Valuable knowledge of Oracle HCM platforms/functionalities and terminologies for usage in day-to-day work responsibilitieslike MyInfo (HCM), Payroll platforms (Da

📌 Associate - Digital Product Operations (Gurugram)
🏢 American Express
📍 Gurugram