Company: House of EdTech
Location: Kolkata (Work From Office)
Salary: Up to ₹3.6 LPA Fixed + Up to ₹1.8 LPA Variable
Experience: 0-2 Years
Start Date: To Be Decided

Roles & Responsibilities

1. Webinar & Tech Support
- Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
- Provide real-time technical support for audio, video, or connectivity issues
- Maintain accurate attendance and feedback records
- Audit webinar quality and suggest improvements

2. Technical Support
- Troubleshoot software, platform, and connectivity issues
- Maintain a knowledge base for recurring problems

3. Operations Support
- Support onboarding and gather feedback for service enhancement

4. Data Maintenance
- Update and manage participant databases, attendance, and feedback logs
- Ensure data accuracy and generate reports
- Collaborate with teams to resolve discrepancies

5. Process Improvement
- Stay updated on educational technology trends
- Suggest and implement workflow improvements
- Participate in training and upskilling initiatives

Required Skills:




- Strong written and verbal communication in English
- Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
- Problem-solving skills, especially in technical troubleshooting

Preferred (Not Mandatory)
- Basic knowledge of SQL, APIs, or AI concepts
- Prior experience in operations or data management

Education
- Bachelor’s degree in Business, Computer Applications, or Technology

Other
- Must have a personal laptop

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
- Provident Fund

Application Question(s):
- Are you open to a work-from-office role based in Salt Lake, Kolkata?
- Do you have any basic knowledge of SQL, APIs, or AI tools? (Not mandatory, just a plus)
- Are you open to working flexible hours if required during webinars or special events?
- Have you ever created or worked on reports using Excel, Docs, or Sheets?
- Will you be able to bring your own laptop to the office for work?
- W

📌 Operations and Support Executive (Bidhannagar)
🏢 House Of Edtech
📍 Bidhannagar