Overview:
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, cutting-edge, and thrive at all points in their careers.

Responsibilities:
Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service

requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing

requirements,



contract issues/administration or lease administration. Manages and coordinates the end-to-end customer experience (from order to

requirements related to customer sales contracts and product shipment. Resolves customer service issues for complex, multi-country or multi-regional

accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve

customer inquiries. Influences changes to production and/or shipping schedules and price changes. May identify and follow up on business opportunities.

May be responsible for project management of country, regional or multi-country projects.
- Works on customer service assignments with broadly defined objectives
- Solves straightforward issues, challenges and problems within field of specialization

Qualifications:
- Bachelors or Masters Degree or University Degree or equivalent.
- Typically 2-4 yea

📌 Customer Service Administrator (Gurugram)
🏢 Keysight Technologies
📍 Gurugram