Key Responsibilities:
- Greet and assist customers in a professional and courteous manner
- Understand customer requirements and recommend suitable jewellery products
- Explain product details such as design, quality, pricing, diamond/gemstone specifications, and care instructions
- Achieve individual and store sales targets
- Build and maintain solid customer relationships to encourage repeat business
- Handle billing support, stock display, and counter management
- Ensure showroom presentation, cleanliness, and product display standards are maintained
- Support inventory checks, stock handling, and coordination with store team
- Address customer queries, objections, and after-sales concerns effectively
- Stay updated on current jewellery trends, collections, and promotions