We Are Hiring Public Area Attendant For Our Organization, Platinum Inn 3 Star Pure Veg Hotel In Ahmedabad.

Job Summary:
Performs routine activities of cleaning and servicing guest rooms and public areas under supervision of Executives. Adheres to brand standards and ensures compliance. Is responsible for quality guest experience and building a healthy work setting. Maintains a pleasant demeanor within and outside the department.

Duties & Responsibilities:
Is well versed with company and hotel information.
Responsible for cleanliness, set-up and upkeep of floors (guest rooms, corridors, pantries, landing, staircases, chutes and elevators) and public areas (front of the house and heart of the house) according to standard operating procedures.
Aware of room categories and amenities.
Aware of public area layout and configuration.
Responsible for handling keys/mobiles for assigned areas.
Provides prompt, courteous, personalized and friendly service that exceeded guest expectations.
Attending to guest requests on priority.




Delivering and retrieving guest loan items on time and updating appropriate records.
In the event of a complaint, ensures immediate corrective action or appraises superiors to ensure immediate action.
Ensuring safety, security and privacy of all guest areas.
Performing daily/weekly/spring cleaning activities.
Responsible for maintaining records as per area of work.
Ensures effective utilization of resources at their disposal.
Responsible for maintaining equipments, durries, furniture and fixtures of assigned areas.
Appraises Executives without delay about any breakdown/lapses/concerns leading to degradation of hotel facilities or services.
Ensures assigned areas have requisite aids, tools, supplies and equipment to carry out operations smoothly and effectively.
Follows the standard operating procedures and trains subordinates as and when required. Actively participates in the cost control procedure and ensures full cooperation in the same. Maintai

📌 Public Area Attendant (Paldi)
🏢 Platinum Hotels
📍 Paldi