We are looking for a proactive and detail-oriented Operations Associate to support the day-to-day functioning of our child development center. This role is dynamic and requires someone who can handle multiple responsibilities, solve problems independently, and ensure smooth backend operations across departments.
Key Responsibilities
Daily Operations Management
- Ensure smooth day-to-day functioning of the center
- Coordinate therapy schedules and room allocations
- Handle last-minute changes, cancellations, and rescheduling
- Support therapists in managing session flow efficiently
Parent Coordination & Client Experience
- Act as a point of contact for parents for scheduling and basic queries
- Ensure timely communication regarding sessions, changes, and updates
- Maintain a positive and professional experience for all clients
- Follow up on pending payments and renewals
Data Management & Tracking
- Maintain accurate records of attendance, sessions, and payments
- Update and manage internal trackers and reports
- Ensure all data is organized and up to date
Process & System Support
- Identify gaps in day-to-day operations and flag issues
- Support implementation of new systems and processes
- Ensure adherence to internal policies and workflows
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- Team Coordination:
- Work closely with therapists, admins, and management
- Ensure clear communication between departments
- Help maintain discipline, structure, and flow within the center
General Administrative Support
- Handle basic administrative tasks as required
- Manage therapy materials and inventory (if needed)
- Support audits, reviews, and internal checks
Who We’re Looking For
- Strong organizational and multitasking skills
- Good communication and interpersonal abilities
- Ability to take initiative and solve problems independently
- Comfortable working in a fast-paced, dynamic workplace
- Prior experience in operations/admin roles is a plus
Job Types: Full-
📌 Operations Associate (Hyderabad)
🏢 Rising Sun Child Development Center
📍 Hyderabad
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