Mumbai (ex Bombay)
- Veeva Vault

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a team-oriented community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role
- Provide end-user support for incidents and problem tickets, including root cause analysis and remediation.
- Configure Vault components aligned to project requirements (lifecycles, document types, metadata, security) and contribute to environment strategy (dev/test/prod).
- Plan and execute Veeva general releases and environment refreshes; perform technical assessments for improvement releases.
- Draft and review test cases, specifications, and test data packages.
- Review integration change requests and coordinate with integration teams to ensure compatibility.
- Collaborate with stakeholders to document requirements,



implement changes, and validate solutions in compliance with GxP standards.

Your profile
- Active Veeva Vault certification with hands-on configuration and administration experience.
- Practical experience with GxP-compliant systems, ensuring clinical and regulatory compliance.
- Demonstrated experience configuring Veeva Vault modules, including eTMF, SSU, and CTMS.
- Strong understanding of Vault configuration concepts: lifecycles, security model, document types, metadata, and workflows.
- Proven ability to troubleshoot incidents, analyze problems, and deliver timely fixes in production and non-production environments

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of

📌 Veeva Vault (Mumbai)
🏢 Capgemini
📍 Mumbai