Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

What Does Success Look Like

What You’ll Do

Team Mentoring:
- Mentor and inspire a vibrant team of frontend engineers to deliver high-quality products. To foster a culture of ownership, accountability, and continuous improvement within the team.




- Conduct regular code reviews to ensure best practices and maintain code quality.
- Lead knowledge-sharing sessions and encourage continual learning within the team.

Cross-Functional Collaboration:
- Work closely with product managers, UX designers, and backend engineers to ensure seamless integration of features.
- Translate business requirements into explicit technical tasks and coordinate scope with cross-functional peers.
- Proactively identify and mitigate cross-team dependencies.

Technical Excellence:
- Drive architectural decisions, promote modern best practices, and ensure long-term viability.
- Guide teams on implementing new frameworks or libraries, ensuring consistent adoption.Performance Optimization- Profile and debug performance bottlenecks, ensuring optimal load times.
- Implement advanced tooling and instrumentation for proactive performance tuning.

Outbound Evangelism:
- Represent the team at conf

📌 Senior Software Development Engineer (Gurugram)
🏢 Sprinklr
📍 Gurugram