Responsible for Product Promotion, Product Service, Product ,Customer Support. They engage prospects, generate leads, close sales, and maintain accurate customer databases (CRM). Success requires excellent communication, negotiation, and telephone etiquette to meet daily/monthly Goals.
Key Responsibilities:
- Sales and Lead Generation: Persuade customers to purchase products or services, and convert prospects into sales.
- Product Promotion: Explain product features, benefits, and pricing to drive interest and answer questions accurately.
- Data Management: Maintain and update accurate records of customer interactions, transactions, and data in the CRM system.
- Customer Support: Address customer complaints, grievances, and queries to ensure high satisfaction.
- Follow-up: Conduct follow-up calls to nurture leads and ensure customer retention.
Skills
Communication Skills Persuation & Negotiation Computer Literacy Graduation Soft Skills