We are currently seeking a BPO Health Care and Insurance Operations Associate to join our team in Coimbatore, Tamil Nadu, India.

In this Role you will be Responsible For
- Review and process insurance claims.
- Validate Member, Provider and other Claims information.
- Determine accurate payment criteria for clearing pending claims based on defined Policy and Procedure. - Coordination of Claim Advantages based on the Policy Procedure.
- Maintain productivity goals, quality standards and aging timeframes.
- Scrutinizing Medical Claim Documents and settlements.
- Organizing and completing tasks per assigned priorities.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team




- Resolving complex situations following pre-established guidelines

Requirements for this role include:
- University degree or equivalent that required formal studies of the English language and basic Math
- 1-2 Year of experience that required prioritizing your workload to meet deadlines

Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

About NTT DATA

📌 Hc & Insurance Operations Associate (Coimbatore)
🏢 NTT
📍 Coimbatore