Job Purpose Functional Role: Relationship Officer FPO

Q ualification: Graduation OR PG

Vertical: Agri Banking

Location: Multiple Locations

Department: Sales

Relevant Experience 2-5 years of FPO sales experience

Functional Competencies

- Good Communication and Presentation Skills
- Good knowledge of Geography of Respective Job Location
- Basic understanding of financials

Behavioral Competencies

- Customer Focus, Integrity
- Bias for Action and Urgency, Dramatic Growth
- Hard Work and Detail Orientation

Responsibilities Job Responsibilities: Financial

- Should focus on the acquisition of FPO clients.
- Recent client acquisition through direct marketing activities
- Execution of marketing activities for lead generation
- Should focus on Direct Sourcing and Branch banking for acquisition. Third party sourcing thru bank's authorized referrals should be minimum.
- Responsible for first level of due diligence and creditworthiness check of customers
- Respond to and follow up sales enquiries by telephone, and personal visits




- Conversion of prospect into a customer by constant customer engagement and execution of documents
- Customer awareness calling and personal visits for collections
- Achievement of assigned monthly disbursement targets at desired IRR .

Non-Financial Responsibilities

- Co-ordination for clearance of pendency of files logged in system for smooth sanction and disbursement within defined TAT
- Regular monitoring of all accounts for early warning mechanism
- Relationship management with existing customer for retention and customer delight

Compliance & Risk Responsibilities

- Authentication documents through Original Seen and Verified of KYC and Financial Documents
- Responsible for Early Delinquency and Nos Starter cases
- Prompt reporting of any adverse information on the client
- Good housekeeping that is timely resolution of PDD & OTC

📌 Relationship Officer FPO (Rajkot)
🏢 AU Small Finance Bank
📍 Rajkot