Job description:
We’re looking for a passionate Chief of Staff for our Chief Technology Officer & EVP, Products & AI, Nishchay Shah.

Nishchay wears several hats : P&L; and business owner of Paperpal, and the driving force behind the organisation’s product and AI direction. He leads a large team of experts working in product management & marketing, software development, UX, DevOps, Digital innovation, and Machine Learning.
- As a Chief of Staff to Nishchay, you will turn strategy into action by connecting the right people and keeping initiatives moving seamlessly. You will thrive in this role if you understand the various drivers & levers of business, enjoy working with people, are a tech enthusiast and have a knack of getting things done. So, if you’re someone who excels at the intersection of strategy and execution, and you get energy from making an entire organization run better, lets chat

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may choose to work from home in Mumbai; however,



you will be required to travel to our Andheri East office for business requirements, meetings, or company/team events, or on short notice as needed.

Job responsibilities:
- Drive the organization’s operating cadence and ensure effective execution through structured meetings, tracking, and follow-ups.
- Act as the central hub for data, partnering with Finance and BI to track key metrics, budgets, and business health.
- Support leadership with high-quality pre-reads, presentations, and decision-making materials.
- Maintain visibility across initiatives and teams, ensuring clarity on ownership, progress, and priorities.
- Lead OKR cycles end-to-end and drive accountability by unblocking issues and pushing decisions forward.
- Navigate stakeholder dynamics, align cross-functional teams, and act as a bridge between leadership and the organization.
- Own communication and external engagement, including presentations, strategic narratives, par

📌 Chief of Staff to Group Chief Technology Officer (Mumbai)
🏢 Cactus Communications Services Pte.
📍 Mumbai