Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Dharmaram Dharmaram

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities

- 1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities

- 1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team

- Reporting Designation:
- Reporting Department:

Educational Qualifications Preferred

- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:

Required Certification/s Required Training/s: Required Work Experience

- Industry: Banking / NBFC
- Role: Sales / Lending
- Years of experience: 2 to 5





Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge:

1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills:

- Communication - Negotiation - MS Office

Required Abilities

- Physical: General office work
- Other: Ability to handle pressure

Work Environment Details: Branch-based with customer interaction

Specific Requirements

- Travel: Yes
- Vehicle: Preferred
- Work Permit: Not applicable

Other Details

- Pay Rate:
- Contract Types: Permanent, Full time
- Time Constraints: Standard banking hours
- Compliance Related: Adherence to RBI and internal norms
- Union Affiliation:

📌 Relationship Manager Gold Loan (Dharmaram P B)
🏢 AU Small Finance Bank
📍 Dharmaram P B