Role: Trainer — Transcription Review
Location: Chennai, Tamil Nadu · Full-time
Reports to: Operations Manager

About the role:
We run an English-language transcription-review operation: reviewers listen to audio and correct machine-generated text into clean, accurate, client ready transcripts — working on platforms and to quality standards similar to TranscribeMe.
As Trainer, you own how quickly and how well new joiners reach production standard, and you build our team of Reviewers who correct and finalize transcripts to a client-ready bar. You will design and run onboarding, coach on clean-verbatim style and English grammar, calibrate the team to a single standard, and grow reviewer capability as we scale from a small pilot team to ~90 seats

What you'll do:
• Onboard new reviewers — deliver structured training on platform/tool navigation, clean-verbatim style, speech tags (inaudible, crosstalk, etc.), speaker labelling, timestamps, and researching names and terms.
• Own the curriculum — build and maintain the training material, house style guide,



and a certification/assessment path; keep them current as client style guides change (US vs. Commonwealth English, file-specific rules).
• Coach English fundamentals — grammar, punctuation, spelling, and formatting to one consistent standard; run targeted refreshers on recurring error patterns.
• Develop Senior / Lead Reviewers — identify strong performers and grow them into senior reviewer roles who can guide others and hold the quality bar as the team expands.
• Run calibration — hold regular sessions so all reviewers correct the same file the same way; track and close inconsistencies between reviewers.
• Own ramp-quality metrics — time-to-productivity, accuracy / rejection rate, critical-error rate, and rework rate; report progress against the hiring ramp.
• Pick up new domains rapid — absorb new subject areas and client accounts and turn them into training material quickly (e.g., US legal transcription conventions wher

📌 Trainer - Transcription Review (Chennai)
🏢 NeuraNx.ai
📍 Chennai