We are looking for a detail-oriented and responsible Content Moderator to join our team. In this role, you will be responsible for reviewing and managing user-generated content to ensure it complies with platform policies, community guidelines, and legal standards. You will play a critical role in maintaining a safe, respectful, and positive online workplace for all users.
Key Responsibilities
- Review, monitor, and evaluate user-generated content (text, images, videos, and comments) across the platform
- Identify and remove content that violates community guidelines, including offensive, harmful, or inappropriate material
- Flag suspicious or borderline content for further review and escalation
- Enforce platform policies consistently and fairly
- Maintain accurate records of moderation decisions and actions taken
- Collaborate with internal teams such as Trust & Safety, Legal, and Customer Support to address complex cases
- Stay updated on policy changes, emerging risks, and content trends
- Assist in improving moderation processes and tools through feedback and insights
- Ensure timely handling of reported content and user complaints
Required Skills & Qualification
- Strong attention to detail and ability to make quick, accurate decisions
- Excellent written and verbal communication skills
- Basic understanding of digital platforms, social media, and online communities
- Strong analytical and problem-solving skills
- Ability to handle sensitive or potentially disturbing content professionally
Preferred Experience
- Prior experience in content moderation, customer support, or trust & safety roles
- Familiarity with moderation tools, CRM systems, or ticketing platforms
- Experience working in rapid-paced, high-volume environments
- Knowledge of online safety standards and regulatory guidelines
Key Attributes
- High level of integrity and accountability
- Emotional resilience and ability to work with sensitive content
- Strong judgment and decision-making skill
📌 Content Moderator (Delhi)
🏢 StarJD
📍 Delhi