Key Responsibilities:
- Provide Trading Platform Support (NSEIX - NEAT)
- Manage incident, change, and problem resolution processes
- Deliver desktop support and administer IT infrastructure systems
- Implement and monitor IT governance and compliance frameworks
- Identify, assess, and mitigate IT risks
- Plan, coordinate, and test disaster recovery and business continuity strategies
- Collaborate with and manage relationships with vendors and stakeholders
- Oversee data center operations to ensure optimal performance and availabilityRequirements:
- Lead vendor coordination and implement disaster recovery strategies.-
- Establish backup and restoration processes for systems.
- Maintain asset records, tickets, updates, and documentation as per ITIL processes.
- Solid knowledge of Windows 11, O365,
Windows/Linux Server OS preferred.
- Hands-on experience with ticketing tools (e.g., ServiceNow).
- Exposure to working directly with end customers/business, vendors, and project stakeholders.
- Good communication and technical skills.
- Knowledge of NSE IX Exchange Regulations & Compliance.
- Experience handling exchange IT audits- ITIL process adherence (change, release, incident, problem management).
- Degree in Computer Science, Software Engineering, or related field.
- Strong command of spoken and written English.
- Regional experience preferred.