The IT Quality Analyst 2 is a developing qualified role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Responsibilities:
Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers,
UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Conducts a variety of process monitoring, product evaluation and audit assignments.
Documents findings and prepares nonconformance reports.
Tracks nonconformance items and ensures items are resolved before project moves to production.
Creates and maintains testing verification matrices.
Gathers, maintains and reports on quality metrics.
Verifies traceability in project work products.
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
Has limited but direct impact on the team and closely related tea
📌 IT Quality Analyst (India)
🏢 Citi
📍 India